All Systems Operational

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Welcome to Carolina Digital Phone active monitoring for real-time information on system performance and security. Here you'll find live and historical data on system performances. If there are any interruptions in services, a note will be posted here and you can easily subscribe to updates. If you have questions, please call our engineering team at (336) 346-6000.

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
90 days ago
99.91 % uptime
Today
Voice Services Platform - Greensboro, NC Operational
90 days ago
100.0 % uptime
Today
Voice Services Platform - Raleigh, NC Operational
90 days ago
99.73 % uptime
Today
Voice Services Platform - Dallas, TX Operational
90 days ago
100.0 % uptime
Today
QoS Monitoring Services Operational
90 days ago
97.49 % uptime
Today
QoS Voice Services Monitoring - Greensboro, NC Operational
90 days ago
99.99 % uptime
Today
QoS Voice Services Monitoring - Research Triangle Park, NC Operational
90 days ago
92.51 % uptime
Today
QoS Voice Services Monitoring - Dallas, TX Operational
90 days ago
99.99 % uptime
Today
Applications Supporting Services Operational
90 days ago
89.85 % uptime
Today
Voice Services Recording Server Operational
90 days ago
100.0 % uptime
Today
Endpoints Device Registration Server Operational
90 days ago
99.87 % uptime
Today
Smartphone Mobile Application Operational
90 days ago
100.0 % uptime
Today
FaxBack Server Operational
90 days ago
100.0 % uptime
Today
Caller ID Name Lookup Server Operational
90 days ago
39.24 % uptime
Today
Video Collaboration Services - Greensboro, NC Operational
90 days ago
100.0 % uptime
Today
Web Portals Operational
90 days ago
99.79 % uptime
Today
Voice Services Web Portal - Greensboro NC Operational
90 days ago
100.0 % uptime
Today
Voice Services Web Portal - Raleigh, NC Operational
90 days ago
99.4 % uptime
Today
Voice Services Web Portal - Dallas, TX Operational
90 days ago
99.99 % uptime
Today
Web Hosting Services Operational
90 days ago
99.99 % uptime
Today
Web Services - Carolina DIgital Phone Operational
90 days ago
99.98 % uptime
Today
Web Services - Monster VoIP Operational
90 days ago
100.0 % uptime
Today
Web Services - Carolina Digital Phone Billing Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Connectivity - Level 3 Communications with Full BGP Routing (Greensboro NC)
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Connectivity - Cogent Communications with Full BGP Routing (Greensboro NC)
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Connectivity - MCNC.ORG Communications with Private BGP Routing (Greensboro NC)
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Connectivity Gateway Datacenter RTP NC
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Connectivity Gateway Datacenter Dallas TX
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Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
Data Center Outage - Service Update: MCNC Data Center Maintenance
Resolved - Connectivity at the Raleigh, North Carolina, MCNC.ORG Data center has been restored.

Our geo-redundant voice services platform is designed to manage call traffic during events of this nature automatically. As expected, most services continued to operate normally. Impact was limited to devices configured with a single connection to the Raleigh data center, and geo-redundant connectivity across all voice services was not enabled.

During the transition, some browser-based applications may have relied on cached sessions and temporarily lost connectivity. This can be resolved by clearing the browser cache and reloading the application.

We appreciate your patience and understanding while service was fully restored.
Dec 13, 18:01 EST
Investigating - We are writing to provide an update regarding the network maintenance previously scheduled this morning at 5 am for our MCNC.org data center.

The planned upgrade work at MCNC has not yet been completed. To ensure continued service stability, we have temporarily routed all customer portals and mobile application traffic through our data centers in Greensboro, North Carolina, and Dallas, Texas. Services remain operational during this interim configuration.

This work is part of an ongoing effort to replace and upgrade switching infrastructure within the MCNC data center. The current maintenance window will focus on transitioning high-volume traffic flows to newly deployed core switches.

We appreciate your patience as this infrastructure work continues and will provide further updates as progress is made. If you have any questions or experience issues during this period, please contact Carolina Digital Phone support.
Dec 13, 12:15 EST
Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

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